You or the Refurbishment department at Beaver Run may return undamaged items purchased from Select Your Artwork within 60 days of the original delivery. We will pay the return shipping costs or replace the item if the product is defective or if the return is a result of our error. If the item is returned for any other reason, you are responsible for the return shipping costs and may be charged a restocking fee of 30 percent. All approved orders we receive by email or phone are final. No returns will be accepted after 60 days. We will credit you in the same manner as your original payment within 7 days of receiving the returned item. The following items may not be returned: Custom ordered artwork